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Frequently Asked Questions

How do I get started?

Everyone can start with a free week of Open Play, Open Gym, and can join us in one group class. Fill out this link if you would like to start your trial week and we will get in touch shortly!

Do I need to sign up ahead for Open Gym, Play, or classes?

Although signing up ahead of time is not required, we purposefully keep the number of openings limited per session to improve your overall experience. We don't want the space feeling crowded for anyone.

  • Open Gym: 4 participants/hour

  • Open Play: 6 kids (6mo-5 years old) for 75 min of play 

What if my kids are older, can I still join?

Some hours and classes may be designated child-free. However, unless stated, we welcome anyone looking for an intimate and welcoming studio environment to join us. We just want you to know there is a good chance there will be kids and young ones around. 

Do you accept insurance for physical therapy services?

At this time, we only accept Blue Cross Blue Shield, TriWest, and Aetna insurance. We are direct care providers for all other insurance companies, meaning we do not maintain a relationship with any other insurance companies.  Through this model, we are able to promise:

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  • Direct one-on-one treatments with the same consistent provider
  • Access to us when you want or need us, for as long as you want or need us
  • You don't have to see a doctor or get insurance approval in order to be seen (rules may be different if you use BCBS, TriWest, or Aetna insurance for your care)
  • Your healthcare is dictated by you, not by the rules of an insurance company

 

If you are not using insurance, you will pay Stride PT & Wellness directly. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) are accepted as forms of payment. In addition, payment plans are available for extended care.

Do you accept Medicare?

At this time we do not accept patients who have Medicare as their insurance. However, we do provide wellness services for those with Medicare who would benefit from supervised exercise, preventative fitness, and maintenance. We are in the process of getting credentialed with Medicare and will be accepting it in the near future - stay tuned!

Can I utilize multiple services at once?

Absolutely! We know health and performance occurs along a spectrum and is an integration of all the wellness domains. Sometimes we need to tend to one area more than another or want to work on several aspects at once. We will work together to create the experience you need between our physical therapy, fitness, and recovery services.

Where are services offered?

We offer physical therapy and personal training services virtually or in-person at our clinic. There are circumstance where we will make house calls, so reach out if that is something you are interested in learning more about.

Still have questions?

We get it, there is a lot of information here and we know we didn't include everything. Please reach out with this form, call, text, or email us with any questions you may have! We look forward to hearing from you!

Get in Touch

125 E Zeller Street

North Liberty, IA 52317

Call/Text: 319-214-0005

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Let's get introduced and discuss how we may be able to help you.

We use a program called Everfit to deliver your training workouts, classes, workshops, and more!

Stride PT & Wellness PLLC will provide a good faith estimate prior to the start of your care. 

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